Privacy Policy

SMS Terms & Conditions

Effective January 2026

1. SMS Consent & Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties.

2. Types of SMS Communications

If you have consented to receive text messages from Joe Rescue Ride, you may receive messages related to the following:

  • Service appointment reminders
  • Follow-up messages regarding completed or pending services
  • Billing or payment inquiries
  • Roadside service updates and ETAs
  • Promotions, quotes, or special service offers

Example: “Hello! This is a friendly reminder of your scheduled mobile service with Joe Rescue Ride on [Date] at [Time]. Reply STOP at any time to opt out of SMS messages from Joe Rescue Ride.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per month related to your service requests, billing, or account status.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Joe Rescue Ride in the following ways:

  • By submitting your phone number through our website popup or service request form
  • By contacting us directly and requesting SMS updates
  • By checking the SMS consent box on our service request paperwork or online forms

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. Simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword “HELP.” Or, you can contact us directly:

Email: dispatch@joerescueride.com

Website: https://joerescueride.com

Phone: 732-427-1880

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms, or simply do not submit your phone number through our website popups.

9. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, reply with the keyword “HELP.”
  • Message frequency may vary.
  • Your phone number will never be sold or shared with third parties for marketing.
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